1.Initial contact
with SARO and scheduling
of an initial appointment.
2. First meeting with the customer.
In this phase, the priority
is the highest level of precision
in identifying the needs and requirements of every request.
3. Further analysis with the customer's technical department and/or
with trusted professionals
assigned by them. If necessary,
a site visit will be
carried out.
4. Drafting of the quote
with detailed costings,
meticulous description
and definition of the delivery
timeframes.
5. Acceptance of the quote.
SARO sends the customer
definitive confirmation
of the order.
6. The order is shared
internally with the
purchasing department and
production managers.
7. Production start
and progress.
8. Job completed.
Conformity checks.
9. The product is delivered to the customer. When necessary,
it is installed/applied directly
by SARO technical staff
on site.
10. Monitoring of the application
and results achieved over time:
the work and relationship continue
after the application
or supply of the product.
The goals of ISO:9001
certification include inspections
performed
both on random
samples and on individual
products.
These include:
Hundreds of customers over the years have greatly appreciated
a level of quality which goes well beyond just the product.
Knowing how to identify the
best solution for the customer’s
specific case
and for the
unique nature of their systems.
Components protected by
SARO, compared to common
applications,
are significantly
tougher and longer lasting.
SARO's solutions adapt to
systems both small and large,
for manufacturers both
big and small.
By type, size and shape of
of the machine or
component.
Every job is treated like
a tailor-made suit.
The expertise acquired is
constantly and deliberately
renewed
with
continuous training
courses.
Our expert personnel
always guarantee the
highest level
of
responsiveness to protect
customers’ production.
ITALIAN QUALITY
The vast majority of the materials used in our
processes
are sourced from Italy.
